1. Information We Collect
We collect the following types of information when you use TrackRunGrow:
- Account information: Name, email address, and password when you create an account.
- Performance data: Race results, workout logs, personal records, and event history entered by coaches or athletes.
- Body metrics: Height, weight, and other physical measurements coaches may optionally record for athletes.
- Payment information: Billing details processed securely through Stripe. We do not store credit card numbers on our servers.
- Usage data: Basic analytics about how you interact with the platform to help us improve the service.
2. How We Use Your Information
- Provide the service: Display your roster, track performance, manage meets, and facilitate team communication.
- Analytics: Generate performance trends, projections, and personal best tracking for coaches and athletes.
- AI suggestions: Power personalized workout suggestions and training plan generation using anonymized performance data.
- Communication: Send transactional emails such as account verification, password resets, team invitations, and payment receipts.
- Improvement: Analyze aggregate usage patterns to improve features and fix issues.
3. Data Sharing
We do not sell your personal data. We share data only with the following third-party services as necessary to operate the platform:
- Stripe: Payment processing. Stripe receives only the payment information needed to complete transactions.
- SendGrid: Email delivery for transactional emails such as invitations, receipts, and notifications.
- Anthropic (Claude AI): AI-powered workout suggestions. Performance data sent to Anthropic is used solely for generating recommendations and is not retained by Anthropic for training purposes.
We may also disclose information if required by law, regulation, or legal process.
4. Data Retention
We retain your data for as long as your account is active. If you delete your account, all associated data is permanently removed from our systems within 30 days. Backups containing deleted data are purged within 90 days.
5. COPPA Compliance
TrackRunGrow is not directed at children under the age of 13. Users must be at least 13 years old to create an account. Athletes under 13 are not permitted on the platform. Coaches who enter data for athletes aged 13 to 17 are responsible for obtaining verifiable parental or guardian consent in accordance with applicable law.
6. Your Rights (GDPR)
If you are located in the European Economic Area, you have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Export: Download your data in a machine-readable format (CSV/JSON).
- Correction: Request that we correct any inaccurate personal data.
- Deletion: Request that we delete your account and all associated data.
- Objection: Object to processing of your personal data in certain circumstances.
To exercise any of these rights, contact us at the email address below.
7. Cookies
TrackRunGrow uses essential session cookies only to keep you signed in via NextAuth. We do not use advertising cookies or third-party tracking cookies. For more details, see our Cookie Policy.
8. Contact
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at ryanmelvin@trackrungrow.com.